nagad 777's Privacy Policy

This Privacy Policy ("Policy") applies between the organisation operating the nagad 777 platform ("we", "our") and all registered users of this platform ("you", "your"). By using this website, you are considered to have accepted all terms of this Policy.

nagad 777 is a complete online gaming platform for users in Bangladesh. To learn more about our organisation, visit our About Us page. This Policy applies equally to the website, mobile applications, and any digital services we provide.

The information described in this Policy has been prepared following international standards for personal data protection. If you have any questions or concerns, please contact us through the details provided below.

When creating an account and using services on the nagad 777 platform, we may collect the following types of information:

2.1 Identity Information

• Full name and date of birth
• National ID number or passport number (when verification is required)
• Email address and mobile number
• Current and permanent address

2.2 Financial Information

• bKash, Nagad, or Rocket number (for transaction purposes)
• Bank account number and bank name (for bank transfers)
• Deposit and withdrawal history

2.3 Technical Information

• IP address and device identifier
• Browser type and operating system
• Login time and activity logs on the platform
• Information collected from cookies and similar tracking technologies

2.4 Gaming Activity Information

• Play history and betting details
• Bonus claims and wagering activity
• Time spent on the platform and preferred games

We collect your information in various ways. Each method gathers only the information necessary to provide the service:

3.1 Information Provided Directly

Information is collected directly from you when you complete the registration process, submit documents for account verification, or contact our support team. Financial information must also be provided when making deposits and withdrawals.

3.2 Automatically Collected Information

When you use the nagad 777 platform, our servers automatically log technical information. This includes your device details, browsing patterns, and your activity on the platform. This information is primarily used to maintain security and improve service quality.

3.3 Information Received from Third Parties

Information necessary to confirm transactions may be received from payment providers (such as bKash, Nagad, Rocket, or banks). In referral processes, limited information may be received from the person who made the referral.

Collected information is used only for specific and legitimate purposes. nagad 777 never uses your information for unreasonable or irrelevant reasons:

• Account Management: To handle registration, verification, and the secure login process.
• Financial Transaction Processing: To complete deposits and withdrawals, and to facilitate a minimum deposit of ৳100 and a minimum withdrawal of ৳800.
• Bonus and Promotion Management: To correctly apply welcome bonuses, weekly offers, and VIP cashback.
• Customer Support: To provide 24/7 support via live chat and email, and to resolve complaints.
• Platform Security: To detect and prevent fraudulent activity and to stop multiple accounts from being operated.
• Service Improvement: To analyse user experience and raise the quality of the platform.
• Marketing Communications: To send relevant offers and updates based on your consent.
• Legal Obligations: To comply with applicable laws and regulations.

To keep your personal information secure, nagad 777 applies industry-standard technical and organisational measures. We remain vigilant at all times to prevent any unauthorised access, alteration, or damage to data.

5.1 Technical Security Measures

All data is transmitted and stored using SSL (Secure Socket Layer) encryption. Passwords are never stored directly — a strong hashing method is used instead. Our servers undergo regular security checks, and there are systems in place to detect suspicious activity immediately.

5.2 Data Retention Period

Necessary information is retained for as long as your account remains active. Even after an account is closed, financial transaction records and anti-fraud data are retained for a specified period as required by legal obligations. Once the defined period ends, data is securely deleted.

5.3 User Responsibilities

Data security is a shared responsibility. You can also play a role in keeping your account secure by not sharing your login details with anyone, using a strong password, and reporting any suspicious activity to us immediately.

nagad 777 never sells your personal information to third parties for commercial purposes. However, limited information may be shared in the specific circumstances below:

6.1 Payment Providers

Necessary financial information is shared with bKash, Nagad, Rocket, and associated banks to process deposits and withdrawals. These organisations handle information according to their own privacy policies.

6.2 Technology and Service Providers

Only the information required to operate the service is shared with game service studios, cloud hosting providers, and cybersecurity specialists. All such third parties operate under strict confidentiality agreements.

6.3 Legal Requirements

If a valid order is received from a government authority or court, or if required for a fraud investigation, we may be obligated to disclose information in accordance with applicable law. In such situations, only the minimum necessary information is ever disclosed.

Cookies and similar technologies are used on the nagad 777 website and app. These technologies help improve your browsing experience and maintain the quality of our services.

7.1 Types of Cookies

• Essential Cookies: To ensure the core functionality of the platform, such as maintaining login sessions. Without these, the service cannot function properly.
• Functional Cookies: To remember your preferences and settings, such as your preferred language or theme.
• Analytics Cookies: To collect aggregate statistics for understanding how users interact with the platform.
• Security Cookies: To detect unauthorised access and fraudulent activity.

7.2 Cookie Controls

You can accept or reject cookies by changing your browser settings. Please note, however, that disabling essential cookies may affect some important functions of the platform.

You have several important rights over your personal information. nagad 777 respects these rights and is committed to responding to your requests within a reasonable time:

8.1 Right to View and Correct Information

You may request to view the personal information we hold about you at any time. You have the right to request a correction if any information is inaccurate or incomplete. Some information can be updated directly by you in the account settings.

8.2 Right to Delete Information

In certain circumstances, you may request that your personal information be deleted. However, financial transaction records and anti-fraud data must be retained for a defined period due to legal obligations.

8.3 Right to Opt Out of Marketing Communications

If you do not wish to receive promotional emails or messages, you may unsubscribe at any time. This will not affect necessary communications related to your account.

8.4 Right to Lodge a Complaint

If you have a complaint about how we handle your information, please contact our support team directly first. For answers to general questions, visit our Frequently Asked Questions section.

The nagad 777 platform is for persons aged 21 and above only. We never knowingly collect personal information from minors or allow them to operate accounts.

Age verification is in place during the registration process. If we receive evidence at any point that a user is under 21, the relevant account will be closed immediately and the associated data will be securely deleted. To learn more about responsible gaming, read our Responsible Gaming Guidelines.

This Privacy Policy may be updated from time to time based on changes to the service, legal obligations, or business requirements. The "Last Updated" date at the top of the page will be updated whenever changes are made.

For significant changes, you will be notified via your registered email or through a notice on the platform. Continued use of the platform after an updated policy is published will be taken as your acceptance of the revised policy.

This Privacy Policy forms part of our overall Terms and Conditions and must be applied in accordance with them.

If you have any questions, concerns, or requests regarding your information under this Privacy Policy, please contact us. Our support team can assist in both Bengali and English.